PRODUCT BASED

What's in the box? Do I have to purchase the software/tuning cables separately?

The box contains the PowerTRONIC ECU, tuning cable, PowerTRONIC wiring harness (bike specific), stock coupler & CD. You would not have to purchase the tuning cables or software separately.

If I disconnect the battery or remove the unit will I loose the map burnt on the unit?

The map would remain intact even if the battery is disconnected or the unit is removed from the bike.

My unit was functioning perfectly until it suddenly started running rough. What could cause this?

Make sure all connections are secure, check the wiring harness for any damage (including the crimps on the connectors). Make sure the ground wire is connected to the negative terminal of the battery. Inspect the PowerTRONIC unit to see if you can see any expanded surface. If all seems in order drop us a mail at support@racedynamics.com

Should I connect the ground wire to the frame or to the negative terminal of the battery?

The ground wire should be connected according to the specific instructions for your particular bike. An improper ground could potentially cause connectivity issues.

Would riding in the rain damage my PowerTRONIC?

The PowerTRONIC is water resistant and is safe to use in the rain. That said please don’t take it in the tub with you!

Will installing a PowerTRONIC make my bike faster?

The PowerTRONIC controls your fuelling and ignition to deliver optimal performance and throttle response throughout the rev range. You would see an increase in top speed with the PowerTRONIC but you can expect higher gains with improved airflow/exhaust combinations.

Which bikes do you support? I don’t see my bike in the list, can you develop a unit for it?

For the list of bikes we support visit powertronic.racedynamics.com. We can develop a unit for your fuel injected bike if we have access to it at our headquarters in Bangalore.

The rev extend feature does not work on my bike. How can I fix this?

If your ECU has a CKP wire make sure the the wire is securely connected as the signal is required for the rev extend feature to work. When the ECU is connected to your bike as well as the PC, in the RTune software under ‘Crank Signal Type’ you should see the number of teeth. If this value is not shown you would have to recheck the CKP connection.

For heavily modified bikes you might have to check the map in order to avoid running too rich which would prevent you from having an extended rev.

We do not support rev extend on quad cylinder ECUs.

Do I have to remove the unit before taking my bike in for service?

We recommend that the PowerTRONIC should be unplugged before taking the bike for service (using the stock coupler would not work). Service centers usually do not provide warranty if you use aftermarket products on your bike. The PowerTRONIC leaves no trace of its use once it has been unplugged.

Can I have a demo of this product ?

You can avail a demo at any of our dealers. Unfortunately, if you don’t have a dealer in your proximity we cannot provide a demo.

Does PowerTRONIC support Fuel and Ignition control?

Yes, PowerTRONIC comes standard with FUEL and IGNITION control for all bikes.

Does this ECU include traction control?

Yes!

How easy is this to install this?

If you’re someone who’s handy with tools, a look at the installation guide for your bike would be all the help you’d need. It might even be fun.

However, if you’d rather have your trusty mechanic do it, it shouldn’t take them more than 20 mins of their time.

SOFTWARE/TUNING

How do I install/use the software?

You can use the following videos to help you along with installation.

https://www.youtube.com/watch?v=_wHLIg5gLlI

https://www.youtube.com/watch?v=wXnSl7gzYtw

How do I tune individual maps? How do I load two maps on the PowerTRONIC?

You can tune individual maps by going to the Fuel 1/ Ignition 1 or Fuel 2/Ignition 2 tab depending on which map you wish to modify. A map by default contains values for both map 1 as well as map 2. Loading a map would populate both the fuel and ignition tables.

What does the Auto Calibrate feature do?

For PowerTRONIC ECUs with a TPS wire you can use the Auto Calibrate feature to calibrate the TPS settings. TPS is an alternative method for load estimation and gives better performance at part throttle. To set up the Auto Calibrate you can use the following video. https://www.youtube.com/watch?v=wXnSl7gzYtw

What are firmware updates for? Where can I get them? How would I know if my ECU is compatible for an update?

Firmware updates are issued from time to time to resolve bugs that we discover. Although your ECU may work perfectly fine we recommend that the unit should be updated to prevent issues in the future. When a firmware update is released we shall notify you about the same. You can also check if your ECU is eligible for an update by visiting the ‘Downloads’ section of our website powertronic.racedynamics.com

Is there a way I can read lock maps that I create?

The ‘Read Lock’ feature is available in the RTune software to protect your map.

I want a custom map for my setup, how can I get one? I don’t have any tuning experience.

For obvious reasons there is no way for us to have maps with every possible aftermarket product. You can try out the maps listed on our website and use the one you prefer as the base map to begin tuning. For basic modifications such as exhaust or air filter modifications our base maps would give you an improvement in performance.

PAYMENT/SHIPPING/SUPPORT

How can I pay for the product?

For overseas customers we accept payment via PayPal only. If you are located in India you can purchase the product from Amazon India. If you have a dealer in your vicinity you can contact them directly for any sales enquiries.

How will you ship the product to me? What is the expected time for delivery?

For overseas customers: We ship all units via DHL Express with delivery within 5 to 7 days.

For Indian Customers: Orders placed via Amazon shall be shipped either by Amazon/DTDC Plus or Professional Courier.

Which countries is PowerTRONIC available in?

Powertronic is available GLOBALLY . We have a network of dealers offering direct sales and support . For locations not covered by dealers, we ship across the globe through DHL EXPRESS. To view our dealer network click here.

If you are located in Indonesia, Malaysia, Singapore, Philippines, East Timor, Brunei,  Cambodia, Laos, Myanmar (Burma), Thailand, Vietnam you would have to contact our distributor Motodynamics at sales@motodynamics.com.my for sales and support.

Can you under invoice the product value?

We do not under invoice any products as this would attract heavily penalties under the  Customs Act. Any requests to under invoice the product shall be politely declined.

Would there be extra charges applicable on delivery?

Any custom charges would have to be borne by the receiver on delivery, please contact your local Customs Office for the required fees as the same would vary from region to region.